Recently released,  a global branch design report features 25 case studies from around the world including RATIO’s work for Island Savings. Published by a banking intelligence provider, Lafferty Group, the report is titled Digital Branch Design: Presence, Openness and Intimacy. Read on for a look at the published case study and more about the report.

Retail banking design decisions must meet the challenges financial service organizations face to align new or revamped branches with brand, values, service and trust. See our list of 18 design trends for financial service retail branches……

Design decisions in new or revamped financial institution retail branches must do two things well: 1) Clearly communicate the organization’s overarching ethos and services and 2) build trust by understanding and reflecting local values. We’ll illustrate with 3 projects, show how retail banking branch design trends support service delivery and share the design trends we are seeing.

Check out the progress of the Ratio designed Kanaka Creek Watershed Stewardship Centre. New construction photos!

New direction, new images of community-focused credit union branch for Community Savings. Our concept for a 1400 sq ft community credit union branch delivers intimate, member-dedicated spaces allowing for more personal interactions in comfort and privacy.

The only credit union on the 2015 LEED Platinum certification list, Vancity’s Mount Tolmie Community Branch delivers a high-performance green interior that is a healthy, productive place to work with a reduced environmental footprint. RATIO acted as the prime consultant and was responsible for the planning and design of the of the 5000 square foot Mount Tolmie Community Branch space that resulted in a LEED Platinum for Commercial Interiors rating.

Our name is grounded in the importance of relations and relationships in our work. Between a building and its environment. Between citizens and structures. Between our firm and our clients. How do we live and breathe the RATIO story? On every project we bring distinctive thinking, rigorous creativity, and a progressive approach. Here are four stories from 2015 we are proud to share.

Congratulations to Vancity for their first LEED Platinum for Commercial Interiors for their Mount Tolmie community branch in Victoria on Vancouver Island. RATIO acted as the prime consultant and was responsible for the planning and design of the of the 5000 square foot space. This project was another opportunity for Vancity to build a healthy, productive, community-minded space with a reduced environmental footprint. We are our proud that our work on Vancity’s Mount Tolmie branch resulted in a LEED Platinum for Commercial Interiors rating.

There is disruption occurring in banking, specifically around retail branch design and technology. The branch of the future is both high tech and high touch. A recent story in the Globe and Mail gives great examples of what is happening in the Big 5 banks that have become more technologically savvy with more services online, but still delivering high value personal services in branch. Branches that now offer a different personality than one may have found in recent past. Think open, transparent and welcoming with fewer counters and smaller spaces. Here in BC, where credit unions are a significant part of the financial services landscape and our communities, RATIO has seen an innovative and entrepreneurial spirit evident in branch design and service delivery.

A forward-thinking credit union branch design helps First West achieve enviable financial performance. In June of 2014, the first of the Ratio designed Envision Financial branch concept opened in Chilliwack , BC at Garrison Crossing. With a visionary operational model, First West Credit Union’s investment into a future-focused branch network for their Envision Financial brand paid off with more new members and positive revenue results.