RATIO principal, Chris Pollard was interviewed for Enterprise Magazine, published by the Canadian Credit Union Association for his thoughts on future-proofing credit union branch design. Credit Unions are adapting their branches to address usage shifts as a result of technology; now and for the future. Chris shares thoughts on scalability, member insights and community profiling.

We are pleased to introduce (and welcome) our newest RATIO team members.

Recently released,  a global branch design report features 25 case studies from around the world including RATIO’s work for Island Savings. Published by a banking intelligence provider, Lafferty Group, the report is titled Digital Branch Design: Presence, Openness and Intimacy. Read on for a look at the published case study and more about the report.

Vancity’s new Maillardville branch reflects this credit union’s commitment to community and sustainability. As a LEED v4 registered Commercial Interior project, the space meets design criteria from healthy building materials to advanced energy metering and water conservation. Learn more about how RATIO and Vancity worked to create a unique, customer-friendly community credit union branch.

At We Care Vancouver, December 2017, the super-charged festive buzz was enhanced by a visit from Santa and happy enthusiasm from the kids.

How can employers create space that serves the diverse needs of worker demographics and culture while inspiring creative collaboration and productivity? Be clear on your tenant improvement objectives. Leverage the experience of a design partner who focuses on understanding and gathering insights first for better results-based design decisions.

Today, October 19 is International Credit Union day. This is a shout out to the credit unions in our communities for their ongoing service pledge to their members and communities. The RATIO team has been privileged to work with credit unions for over 50 years.

Wood WORKS! BC recently recognized municipalities around BC for their use of wood in community infrastructure projects. Included was the RATIO-designed Kanaka Creek Watershed Stewardship Centre in Metro Vancouver.

Whether you call it ‘ future-proofing,’ ‘The Bionic Bank’ or ‘The Bank of Now’, they all refer to the strategic redefinition of the physical branch.  It means ensuring they meet needs of changing populations, providing centres of advice for life’s milestone moments.  People want face to face service for high-value transactions like small business loans, mortgages and life insurance.

Distinctive thinking leads to successful workspace design results. Tenant improvements can be challenging and disruptive for employers and their teams. Here are ten considerations to help ensure a successful workspace design project.